Your technology matchmaker, guiding you from requirements to implementation with expert sourcing and tailored solutions that transform your business vision into reality.
We guide you through the complex landscape of telecom and contact center solutions, enabling you to make smarter, more informed decisions. Our vendor-agnostic approach and deep industry expertise help you navigate options, evaluate services, and select the perfect match for your unique business needs.
Business and Technical Discovery
We begin with a comprehensive assessment of your current technology landscape, business processes, and future goals. Our team dives deep into your organization’s unique challenges and opportunities, ensuring we have a thorough understanding of your needs before recommending any solutions.
Vendor Liaison and RFP Response Management
Leveraging our extensive network of vetted technology providers, we act as your advocate in the vendor selection process. We manage the entire RFP process, from crafting detailed requests to analyzing and summarizing responses, saving you time and ensuring you receive the most relevant and competitive proposals.
Why Choose Our Services?
Our commitment extends beyond the contract signing. As your trusted advisor, we help manage vendor relationships and ensure your technology solutions continue to meet your evolving needs. We’re here to support your long-term success and adapt our services as your business grows
Expert Consultation
An experienced consultant manages 70% of the sourcing project at no charge, significantly reducing the time and resources you spend on solution discovery.
Requirements Gathering
Your assigned expert documents your specific needs and builds a tailored RFP at no cost, ensuring a precise match with potential solutions.
Screened Vendor Selection
We present you with pre-screened vendors in half the time, without you having to invest any money or effort.
Sales Pressure Buffer
Shielding you from unwanted sales calls and allowing you to focus on decision-making, all as a complimentary service.
By leveraging our extensive network and streamlined process, Think Forward helps you navigate the complex technology landscape at zero cost to your organization, saving you time and money while ensuring you find the best-fit solutions for your unique business requirements.
THNK FORWARD
Vendor Liaison and RFP Response Management
: Leveraging our extensive network of vetted technology providers, we act as your advocate in the vendor selection process. We manage the entire RFP process, from crafting detailed requests to analyzing and summarizing responses, saving you time and ensuring you receive the most relevant and competitive proposals.
Solution Demonstrations and Decision Guidance
We orchestrate perfect matches between your unique needs and shortlisted vendors, facilitating tailored solution demonstrations that address your specific use cases and business requirements. Our team provides expert analysis and unbiased recommendations, helping you make informed decisions that align with your business objectives.
Contract Negotiations
We work on your behalf to secure the best possible terms, pricing, and service level agreements. We collaborate closely with your procurement team or act as your proxy, leveraging our industry knowledge and relationships to ensure you get maximum value from your technology investments. This partnership approach streamlines the procurement process, allowing us to advocate for your interests while aligning with your organization’s purchasing policies and procedures.
THNK FORWARD
Contract Negotiations
Our experienced negotiators work on your behalf to secure the best possible terms, pricing, and service level agreements. We leverage our industry knowledge and relationships to ensure you get maximum value from your technology investments.